I took my Father furniture shopping the other day (after months of him talking about going). We were gong to look at a couple of stores to buy him a couch and love seat (after the puppy we gave him tore up his nice leather couches!).
We first went to the Thomasville Furniture Store. Got there at 10:30 am...a reasonable time to shop right? They were CLOSED, didn't open until 11:00 on Wednesdays. I couldn't believe it, I finally got my Dad to go look and they had a staff meeting on Wednesday mornings! I knocked and finally someone came. I told him he should let us in to look as we were going to spend some money, but no, we needed to come back in 1/2 an hour. Well, needless to say we went to Rooms to Go...bought furniture there and went home.
Lesson for all: if you have a ready willing and able customer in this economy don't send them away, they probably won't come back.
